Shipping policy
Shipping Policy
Last Updated: 28 May 2026
Thank you for shopping with Noria Nails. This Shipping Policy explains how we process and deliver orders placed through our website.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing and shipping times may be slightly delayed. If there is a significant delay with your order, we will contact you via email.
2. Shipping Rates and Delivery Estimates
Shipping costs and available delivery options are displayed at checkout.
We primarily use Omniva and other trusted shipping partners for domestic and international deliveries.
| Destination | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Estonia | 1–3 business days | Free |
| Baltic States (Latvia & Lithuania) | 2–5 business days | Free |
| European Union | 5–10 business days | Free |
| International Orders | 10–21 business days | Free |
Please note that delivery times are estimates only and may vary due to customs procedures, carrier delays, weather conditions, or seasonal demand.
3. Shipment Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Tracking details may take up to 24 hours to become active after shipment.
4. Customs, Duties, and Taxes
For orders shipped outside the European Union, customers are responsible for any customs duties, import taxes, or additional fees charged by local authorities.
Noria Nails is not responsible for delays caused by customs clearance procedures.
5. Damaged or Lost Packages
Noria Nails is not responsible for products lost or damaged during transit.
If your order arrives damaged, please contact the shipping carrier directly to file a claim. We recommend keeping all packaging materials and damaged items until the claim process is completed.
If you need assistance, please contact us and we will do our best to help.
6. International Shipping
We ship worldwide where legally permitted.
Customers are responsible for ensuring that the products ordered comply with local import laws and regulations in their country.
7. Incorrect Shipping Information
Please ensure that your shipping address is complete and accurate at checkout.
Noria Nails is not responsible for orders delivered to incorrect addresses provided by customers.
8. Contact Information
If you have any questions regarding shipping or delivery, please contact us:
Noria Nails
Aleksandra Ipolitova
Virbi 4-6
13629 Tallinn
Estonia
Email: info@norianails.com